Awards and Recognitions

Our number one priority at Norfolk Hideaways is making sure that you, our guests, have a magical holiday, enjoying a comfortable self-catering property in this breathtaking part of the UK. Whether you’re exploring the miles of magnificent countryside or the charming seaside towns and golden beaches, we want you to love Norfolk as much as we do.

For us, that means giving the best possible service at every stage of your holiday. From browsing properties on this website to the moment you arrive, we aim to deliver exceptional service wherever we can… be it a friendly voice at the end of the phone, our varied and expanding portfolio, or just some advice on local food hotspots,

While, of course, the best feedback comes from our guests themselves, we are delighted that, over the last few years, our customer service efforts have also been recognised with several industry awards…

Cottage and accommodation awards 2025

Feefo Platinum Trusted Service Award 2025

Feefo Platinum Trusted Service Award 2025

We’re proud to have received our fifth Platinum Trusted Service Award in 2025.

Previous awards

Feefo Platinum Trusted Service Award 2024

Feefo Platinum Trusted Service Award 2024

Yet another Platinum Trusted Service Award for our dedicated team in 2024.
Read more

Feefo Platinum Trusted Service Award 2023

Feefo Platinum Trusted Service Award 2023

Norfolk Hideaways received another Feefo Platinum Trusted Service Award, making it our third year running!

Feefo Platinum Trusted Service Award 2022

Feefo Platinum Trusted Service Award 2022

2022 was our second time receiving a Feefo Platinum Trusted Service Award, measured by real customers’ reviews and ratings.

Feefo Platinum Trusted Service Award 2021

Feefo Platinum Trusted Service Award 2021

The Platinum Trusted Service Award is awarded after receiving a Gold Trusted Service Award for three consecutive years.

Feefo Gold Trusted Service Award 2020

Feefo Gold Trusted Service Award 2020

Another Gold Trusted Service Award, recognising another year of dedicated customer service.

Feefo Gold Trusted Service Award 2019

Feefo Gold Trusted Service Award 2019

The Feefo Gold Trusted Service award is awarded after receiving a service rating over 4.5, from real customers’ reviews.

Feefo rating

Don’t just take our word for it – read real reviews from real guests collected by feefo, one of the market’s most trusted review platforms.

Start booking your next holiday today…

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What makes Norfolk Hideaways special?

When you are looking to spend a truly memorable holiday in the beautiful county of Norfolk, Norfolk Hideaways can help you find the perfect property for your break. We provide a friendly, professional service to both our guests and home owners, who we work closely with to maintain the standard of our holiday homes.

No one knows Norfolk better than our team and that’s why we have been able to carefully select a portfolio of over 700 holiday homes – we’re sure you’re bound to love them as much as we do! From cosy cottages and larger properties to suit families, to luxury retreats for that special occasion, there’s something to suit everyone and every budget.

Our team, mainly based at our head office in Burnham Market, know all the properties in our portfolio, so no one is better equipped to ensure you enjoy the perfect holiday. As Norfolk locals, they’re also experts on the local area, happy to share their hints and tips to help you experience the best of our beloved county.


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