Updated at 15:30 on Thursday 12th August 2021
Book with confidence
As a customer focused business, we are keen to reassure guests, homeowners and housekeepers during uncertain times. The situation regarding Coronavirus (Covid 19) changes regularly and we will always follow the latest regulations.
If the local or national travel restrictions are re-introduced due to Covid-19 then affected Guests will be offered various options including changing the start date of the holiday, a voucher to stay in the same property on an alternative date or a full refund of the cost paid to date towards renting the property.
All our properties are currently open for holidays with all social gathering restrictions having been ended on 19th July. We do, however, continue to follow enhanced cleaning protocols and other protective procedures in all properties.
Please be aware that other Coronavirus related restrictions may apply outside your holiday property with certain venues requiring mask wearing or proof of vaccination or continuing to implement some social distancing measures in line with UK Government guidance.
If a Guest(s) records a positive Covid test
If a Guest has a positive test and is following the isolation rules, the Guest will be requested to provide us with a copy of the positive test result. Guests with positive test will be requested not to come on holiday and the party will be offered the choice of the following options:-
- Date change – holiday can be moved within 12 months of the original stay dates
- Full refund